Responsible Service of Alcohol
ALH Group believes that individuals have the right to choose to consume alcohol in licensed venues as a form of social activity. As the operator of these venues, we have a responsibility to help minimise the risk of harm to individuals, our staff, other customers, and to the wider community.
As a large-scale operator of licensed venues, we have a responsibility to demonstrate best practice in terms of our service of alcohol and to set a positive example to our customers and to other licensees by complying with and, where appropriate, exceeding mandatory compliance regulations.
Ethics In Practice |
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ALH does not promote any practice which may encourage rapid or excessive consumption of alcohol |
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ALH actively participates in local liquor accords, forums and appropriate industry bodies |
ALH Group Responsible Service of Alcohol Policy |
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ALH is committed to conducting all aspects of alcohol service in a professional and responsible manner, complying with all applicable laws and adhering to endorsed Liquor Service Codes of Practice. |
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Management and staff are aware of and adhere to all the rules and regulations applicable to responsible service of alcohol in each State. |
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ALH endeavours to provide a safe and friendly environment in which all customers can socialise and enjoy themselves. |
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ALH does not sanction or approve of any promotions that may encourage the rapid or excessive consumption of alcohol in any of its venues. Employees are required to encourage and promote responsible consumption of alcohol. |
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ALH acknowledges that drunkenness, under-age drinking and alcoholism are serious social issues and therefore supports initiatives that assist in addressing and preventing these issues. |
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Our staff endeavour to prevent underage drinking in our venues by requiring valid proof of age from young adults to be presented in the form of an Australian driver’s licence, passport or other proof of age card permitted under applicable State law. |
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ALH will continue to provide employee education and customer awareness programs on the Responsible Service of Alcohol. |
Responsible Service of Gaming
ALH Group believes that the industry, government, community and individual have a shared responsibility for the promotion, development and practice of responsible gambling.
Our objective is for our gaming facilities to be enjoyed as a social recreation by responsible individuals who choose to use them.
ALH Group actively supports the promotion and encouragement of responsible gambling.
Ethics In Practice |
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ALH Group has initiated a Responsible Gambling Ambassador Program nationally. David Schwarz, who played 173 games for the Melbourne Football Club, and is a football commentator and media personality, fills this role. David has overcome a gambling problem, and ALH Group has worked with him to provide employee education and customer awareness about the importance of “being honest with yourself about your gambling.”
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ALH Group does not participate in any campaign that might promote problem gambling. |
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